PRIVACY POLICY
This is the Privacy Policy of XQlaim B.V. (hereinafter referred to as "xQlaim B.V.," "we," "us" or "our"), a company having its address at Kreiel 20, 5513NW Wintelre, The Netherlands. xQlaim B.V. is registered with the Chamber of Commerce under number 93612419. Our Privacy Policy explains how we collect, use, share and protect information in relation to our website www.xqlaim.com (the "Service"). We collect this information when you visit our website with your computer, tablet, phone or smartwatch ("Computer"). We process personal data in a manner that is in accordance with the General Data Protection Regulation (the “GDPR”), the GDPR-based legislation and the other current privacy legislation.
By using the Service, you understand and agree to the collection and use of information in accordance with this Privacy Policy. Our Privacy Policy applies to all visitors, users, and others who access the Service ("Users").
What kinds of information do we collect?
Information you provide
We collect the following information you provide us with directly:
- Communications between you and xQlaim B.V. (e.g., we may send you Service-related emails);
- Company information (when provided)
- Contact details necessary for further communication
Log file information
We collect information that your browser sends whenever you visit our Service. This log file information may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Analytics services (non-personally identifiable information only)
We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. The tools use ‘cookies’, which are text files placed on your device, to collect your log information and behavior information in an anonymous form. Cookies cannot damage your device or the files on your device. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User. With respect to Google Analytics, although Google Analytics plants a permanent cookie on your web browser to identify you, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling cookies.
Purposes of processing data
By using our Service, you leave certain information with us, for example by completing the contact form or sending us an e-mail. This may include data such as name, e-mail address, place of residence, telephone number, VAT-number, kvk-number. xQlaim collects and processes this data to make our services accessible. We also collect information about your Computer (such as IP address, browser type and operating system) so that we can improve our services. The personal data will not be provided to third parties unless we are obliged to do so on the basis of legislation and regulations.
Legal basis for processing data
There are several bases on which xQlaim can process personal data. These are: the execution of an agreement, the legitimate interest, based on a legal obligation or on the basis of your permission. We process your personal data to the extent necessary to achieve the purpose for which we collect the personal data.
How do we use this information?
We use all the information we have to help us provide and support our Services. Here is how:
- remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
- provide, improve, test, and monitor the effectiveness of our Service;
- monitor metrics such as total number of visitors, traffic, and demographic patterns;
- diagnose or fix technology problems;
- develop and test new products and features;
- use the data entered in the contact form to follow-up on your question or service request.
How is this information shared?
We will not rent or sell your information to third parties outside XQlaim B.V..
Change of control
If we sell or otherwise transfer part or the whole of XQlaim B.V. or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information collected through the Service may be among the items sold or transferred. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.
Legal requests and preventing harm
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
Safety and security
xQlaim B.V. has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the Service secure. However, XQlaim B.V. cannot ensure the security of any information you transmit to XQlaim B.V. or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. We request you to do your part to help us. You are responsible for controlling access to emails between you and XQlaim B.V., at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.
International transfer
Your information may be transferred to, and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Netherlands and choose to provide information to us, please note that we transfer the information to The Netherlands. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Retention period
In accordance with the law, xQlaim B.V. does not retain data any longer than is required for attaining the purposes for which they were collected unless XQlaim B.V. is obliged to do so based on a legal provision.
Inspection and correction
If you wish to know which of your data XQlaim B.V. has recorded or if you wish to amend or remove data that you cannot amend via your account, please contact XQlaim B.V..
Third-party applications, websites and services
We are not responsible for the practices employed by any applications, websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another application, website or service, our Privacy Policy does not apply to those third-party applications, websites or services. Your browsing and interaction on any third-party application, website or service, including those that have a link on our Services, are subject to that third party's own rules and policies.
Children's privacy
Our Service does not address anyone under the age of 13 or 16 ("Children"), depending on the applicable EU privacy rules. The age threshold for obtaining parental consent varies between 13 and 16 years. We do not knowingly collect personally identifiable information from children under 13 or 16. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 or 16 without verification of parental consent, we take steps to remove that information from our servers.
Changes to this privacy policy
XQlaim B.V. may modify or update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
How to contact us
If you have any questions about this Privacy Policy of the Service, please send an email to nathalie@xQlaim.com.
